Privacy Policy

Introduction

At Zam Vietnam, we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our services, including our website (zamvietnam.com) and offline interactions.

Scope

This Policy applies to information collected through our website, as well as offline channels such as conferences, meetings, and direct communication. By interacting with us, you consent to the practices described herein.

Information We Collect

  1. Offline Contact Information:
    • We collect your name, job title, email address, phone number, company name, general location, and circumstances of collection.
    • This information may be collected through business cards, conferences, presentations, or other professional engagements.
  2. Site Information:
    • When you fill out forms, register for events, or download content on our website, we may collect your name, title, email, phone number, company name, and general location.
    • We may use third-party tools (e.g., Google Analytics) to collect additional information such as IP address, browser type, operating system, and browsing behavior.

How We Use Your Information

  1. Business Communications:
    • We use your information to communicate with you and your organization regarding services, events, newsletters, and updates.
    • Your data helps us tailor content and provide relevant offerings.
  2. Service Delivery:
    • Information may be used to facilitate service delivery, including project coordination and customer support.
  3. Marketing and Events:
    • We use your contact details to inform you about webinars, workshops, and downloadable resources relevant to your business needs.
  4. Site Improvement:
    • Data collected from the website helps us enhance functionality and improve user experience.

Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

In compliance with applicable laws, you have the following rights concerning your personal data:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Rectify: Update or correct inaccurate or incomplete data.
  • Right to Delete: Request deletion of your personal data.
  • Right to Withdraw Consent: Revoke your consent at any time, which may affect service delivery.
  • Right to Restrict Processing: Limit how we process your data.
  • Right to Object: Object to data processing for marketing purposes.
  • Right to Complain: Lodge a complaint with the relevant data protection authority.

Updating or Removing Your Information

You may update or request the removal of your data by contacting us at the details provided below. We will process such requests in accordance with applicable laws.

Contact Information

If you have questions or wish to exercise your rights under this Privacy Policy, please contact:

  • Email: doan.minh.thu@zamvietnam.com
  • Phone: 0966818268
  • Address: Zam Vietnam, Spaces Belvedere, 28A Tran Hung Dao, Hang Bai Ward, Hoan Kiem District, Hanoi City, Vietnam

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be posted on our website.

Effective Date: January 8, 2025